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Customer Reviews
Cloud Florist
Local Cleveland, OH florist
Average Customer Rating: 4.6 of 5 stars. (82 reviews)
Date: Jun 25, 2023
Name: Debbie J

State/Province:OH

I only had a vision, but Cloud Florist brought my vision to life even more so than I could have even imagined. My wedding bouquet was absolutely gorgeous. Nothing like I had ever seen before. I highly recommend their services to anyone and the professionalism was on point. I will never use a different florist again.
Date: May 20, 2023
Name: Heather M

State/Province:OH

Gorgeous arrangement.
Date: May 09, 2023
Name: Kathy M

State/Province:PA

I saw the five star rating and ordering flowers from a distance can be tough. I have to say that the customer service I received was top notch. The flowers were absolutely gorgeous. I would highly recommend this florist. They would get 10 stars if that was possible.
Date: Apr 13, 2023
Name: Yuka M

State/Province:OH

The arrangement I received was beautiful. Every flower was fresh and last long. The delivery person was kind, too. I highly recommend this florist!!
Date: Apr 12, 2023
Name: Yuka M

State/Province:OH

I received beautiful flower arrangements from my friend as surprise. The arrangement is absolutely gorgeous and delivery person was kind too. The arrangement has variety of bright colored fresh flowers and greens like rose, tulips, hydrangeas, hyacinths etc. I highly recommend the cloud florist for your flower need!!
Date: Feb 20, 2023
Name: Jen B

State/Province:OH

Delivery person was GREAT and flowers are gorgeous.
Date: Feb 15, 2023
Name: Erin H

State/Province:OH

The arrangement received was more beautiful than pictured online! Will definitely use again and highly recommend to others! Thank you!!
Date: Dec 01, 2022
Name: Christopher G

State/Province:FL

Cloud Florist has the best flowers, quality and display out of all the florists I have tried so far. I am so pleased with the quality of these flowers, they are amazing and the setup/display is spectacular. I immediately noticed the difference just from the photos my gf sent me when she received them and even she noticed the quality difference. She mentioned how beautiful they are and fragrant, filling her apartment with the smell of fresh flowers. Everything is vibrant, healthy, and the display commands attention and exudes care and love for the recipient.
Date: Nov 10, 2022
Name: Wands K

State/Province:OH

Beautiful choice. Thank you Mr. Cloud.
Date: Oct 31, 2022
Name: Anjali M

State/Province:WA

Fresh flowers arranged beautifully and delivered promptly! The service was above and beyond and with a personal touch. The communication was great too…thank you.
John's Reply:
Date: Nov 09, 2022, 5:56 pm

Thank you!
Date: Sep 22, 2022
Name: Susan M

State/Province:OH

The arrangement received was even more beautiful than the picture online. Highly recommend!!
Date: Jun 18, 2022
Name: Naomi G

State/Province:OH

A beautiful floral arrangement!
Date: Jun 14, 2022
Name: Julie W

State/Province:CA

Great presentation
Date: Jun 07, 2022
Name: DEIRDRE H

State/Province:OH

The arraignment was BEAUTIFUL and delivered on time to my family member's home. I will definitely use Cloud Florist again in the future because what the recipients received was worth it!
Date: May 29, 2022
Name: Pamela G

State/Province:WI

You were so very helpful yesterday...and being from WI and not familiar with Cleveland...and wanting flowers for my son and daughter in law when they got home from hospital with their first baby..a girl and our first grandchild. You were so very helpful and efficient and a beautiful pink flower arrangement was delivered within an hour. Thank you so much! Thank you for answering your phone!
Date: May 26, 2022
Name: jacqueline c

State/Province:OH

Beautiful arrangement. Website is easy to navigate and the staff is always willing to answer any questions. Faithful customer since 2009
Date: May 22, 2022
Name: Samantha W

State/Province:NC

I'm out of state and have been for 7 years. In 7 years I have struggled to find a florist who meets my expectations. After using Cloud Florist I've found the one! They did a wonderful job. Beautiful arrangement, all the flowers were healthy, delivery was within 48 hours of my online order, and the recipient loved them! Thank you so much for your work! I will be telling all my Cleveland family and friends to use Cloud Florist.
Date: May 13, 2022
Name: Sheila W

State/Province:IT

I placed an order from the UK for a relative in Mentor. The flowers were delivered on time despite me messing up the address! Received a card the following thanking me for the beautiful flowers. Great service!!
Date: Apr 15, 2022
Name: Katrina O

State/Province:GA

I called Cloud Florist from Georgia with a very vague request. I needed to cheer someone up in Cleveland, Ohio. We decided on a plant but I didn't know what it would look like. Baby let me tell you when the recipient of the arrangement sent me the picture I was blown away. It was a beautiful peace lily with royal blue roses. I will be calling Cloud Florist for all of my Cleveland, Ohio flower needs. If you need a florist with fair prices, awesome customer service, and prompt delivery, Cloud Florist is the place to call.
Date: Apr 13, 2022
Name: Ashley O

State/Province:OH

They were great they went above what I expected.
Date: Mar 23, 2022
Name: Theresa N

State/Province:OH

Both arrangements were beautiful. I referred you to several people already and will definitely use you again.
Date: Mar 17, 2022
Name: Rita O

State/Province:OH

I sent the florist’s choice arrangement and the recipient loved it. It was the most beautiful arrangement and was delivered on time. I have received nothing but excellent service from Cloud and I am now a loyal customer.
Date: Feb 27, 2022
Name: Julie W

State/Province:CA

Well pleased with arrangement
Date: Feb 15, 2022
Name: vladin s

State/Province:IT

Very pleased with the service, the flowers were delivered in excellent condition and just on time. Will use the service w again.
Date: Jan 29, 2022
Name: Amy W

State/Province:IN

The bouquet of flowers I purchased for my sister who was having a medical procedure were promised by 2PM Saturday. The florist was short staffed that morning and were not able to deliver the flowers by 2PM. Instead, they went out of their way to have them delivered at 9PM, which is when I told them my sister was coming back home from the hospital. As a surprise, they added some Godiva chocolates and a stunning crystal bowl with a rose embedded inside. This florist went 'over the top' to ensure not only I was happy but that my sister received a wonderful surprise and gorgeous arrangement.
Date: Jan 11, 2022
Name: Ronda C

State/Province:OH

The flower arrangement was beautiful. The driver called to make sure someone was home to receive them.
John 's Reply:
Date: Jan 11, 2022, 9:43 am

Thank you !
Date: Jan 10, 2022
Name: Barbara B

State/Province:OH

The flowers were delivered to my nieces and they sent a picture. Lovely white flowers with a little greenery. Thank you.
Date: Jan 10, 2022
Name: Barbara B

State/Province:OH

The flowers were delivered to my nieces and they sent a picture. Lovely white flowers with a little greenery. Thank you.
Date: Nov 29, 2021
Name: Brenda M

State/Province:KY

They're the best florist in Cleveland.
Date: Oct 08, 2021
Name: Johnie R

State/Province:OH

I needed arrangement delivered for belated birthday, that arrangement was very thoughtfully and very well done. Outstanding service!
Date: Oct 04, 2021
Name: Marsha B

State/Province:OH

I absolutely loved these flowers. I was able to keep them a week! Thanks
Date: Sep 17, 2021
Name: Catherine R

State/Province:FL

great service helping with my order for my parents gift
Date: Sep 16, 2021
Name: Frankie L

State/Province:MS

I had to call the the Florist several times to verify my floral arrangement had been delivered.
Date: Sep 11, 2021
Name: Eric H

State/Province:OH

The recipient loved the arrangement. Made them very happy!
Date: Sep 10, 2021
Name: Luci G

State/Province:MI

I was overwhelmed by the kind gesture shown by Cloud Florist. My husband sent flowers to his sister after surgery. I came to Euclid to take care of her. My husband told them this story, and they sent me 3 beautiful roses and a box of chocolates. I am so grateful for their thoughtfulness.
Date: Sep 03, 2021
Name: Cheryl D

State/Province:MI

I don't live in Cleveland but if I did you would be MY #1 CHOICE!!! (i had a friend in cleveland clinic) --- you did a FANTASTIC job!!!
Date: Aug 20, 2021
Name: Laura D

State/Province:OH

Absolutely beautiful flowers! Great variety and carefully packed!
Date: Aug 16, 2021
Name: Cheryl D

State/Province:MI

This was a WONDERFUL experience! For once in a long time - a florist delivered what we ordered and the arrangement was GORGEOUS! Love the handwritten note also - thank you! And timely too! GREAT JOB!!! Thank you!
Date: Aug 13, 2021
Name: Nicole G

State/Province:MS

My second time ordering flowers and they were as gorgeous as the first. I'll only keep coming back. Excellent business to work with. I can't be in CLE but I love that Cloud Florist can give my grandmother something so beautiful and bring her joy. She loves them.
Date: Aug 12, 2021
Name: Wendy P

State/Province:OH

Very nice arrangement of flowers that were delivered within the time request. Thank you very much.
Date: Jul 19, 2021
Name: Tania H

State/Province:OH

My recipient was thrilled with her arrangement and sent me a picture, it was truly stunning. A good value.
Date: Jul 19, 2021
Name: Denise W

State/Province:OH

The plant I ordered did not meet my expectations. However, within 5 days another plant arrived at my niece's residence. Thank you for listening to my feedback and then acting upon it. I will continue to support your business.
Date: Jul 08, 2021
Name: Kathryn G

State/Province:OH

Flowers were beautiful, and the chocolates weee a nice touch.
Date: Jul 07, 2021
Name: Deanna H

State/Province:PA

They were beautiful! The recipient was very happy. They lasted quite a long time as well.
Date: Jul 07, 2021
Name: Susan C

State/Province:MO

Really beautiful sympathy arrangement, that exceeded my expectations for an online, out of state ordering experience. Thank you Cloud florist for taking such care with my order. Your commitment to excellence in your work is evident. Highly recommend this florist.
Date: Jun 12, 2021
Name: Patricia A W

State/Province:OH

I went to the shop and ordered the funeral arrangements, there were two gentlemen that were very knowledgeable and helpful. I will use again.
Date: Jun 07, 2021
Name: Dinesh S

State/Province:PA

Very good quality of flowers.
Date: May 29, 2021
Name: Jen H

State/Province:FL

Easy to use website, amazing arrangements and you never disappoint!
Date: May 20, 2021
Name: Tony J

State/Province:MS

Excellent service, I'll use this shop again.
Date: May 17, 2021
Name: evelyn a

State/Province:OH

I just want to personally thank you all for my flowers my first experience was not that great but you all more than made up for that. I thank you all from the bottom of my heart for my flowers, chocolates you really made my day. I have had so many compliments on the flowers and have given several people your information. Cloud Florist I thank you all you are truly a first class company. I am grateful for you all. Most companies do not take the time to rectify a problem but because of the Name I am glad you did. Thanks A million.
Date: May 14, 2021
Name: Maureen E

State/Province:OH

Very beautiful arrangement! Made my day to receive it.
Date: May 12, 2021
Name: Ebony W

State/Province:OH

THE BEST PLACE IN THE CLE OMG I LOVE LOVE THE FLOWERS FOR MY MOM FOR MOTHER DAYS YOU GUY ARE GRRRRREEEEEAAATTT
Date: May 11, 2021
Name: Brooke G

State/Province:MD

The flower arrangement looked absolutely beautiful!
Date: May 06, 2021
Name: Wendy G

State/Province:FL

Wowza!!! I ordered the “Lively and Lucious” floral arrangement from Cloud Florist. I am a flower connoisseur, and boy was I impressed. The flowers were super FRESH and absolutely BEAUTIFUL!! The arrangement itself was perfectly put together. It looked way more expensive than it actually was, which is a nice change from the typical florist shop (usually I feel ripped off). It was received with so many “ooohs and ahhhhhs;” just what you would hope for!!! It looked even better than the picture! On a scale of 1-10, this arrangement gets a 100!!!
Date: Apr 28, 2021
Name: Brooke G

State/Province:MD

We ordered the designer choice flowers for my Aunt’s birthday. When she sent us the pictures of how they turned out, we were so pleased! They turned out beautifully! Would recommend to anyone!
Date: Apr 15, 2021
Name: Dominique A

State/Province:OH

The flowers were beautiful for the service. Thank you!
Date: Apr 05, 2021
Name: Lori U

State/Province:OH

Beautiful arrangement
Date: Mar 30, 2021
Name: J H

State/Province:WV

I was more than pleased with the service and arrangement, it really was beautiful. I was looking for a florist close to the Cleveland Clinic and found Cloud. Loved what I saw on the website and took a chance and im so happy I did. Thank you for doing such a wonderful job.
Date: Mar 28, 2021
Name: Chani R

State/Province:OH

The flowers died the next day
Date: Mar 18, 2021
Name: Donna F

State/Province:OH

FAST GREAT SERVICE!!!
Date: Mar 16, 2021
Name: Colette N

State/Province:OH

Delivery was seamless and the flowers were beautiful!
Date: Mar 08, 2021
Name: Lina L

State/Province:VA

We live in VA and my mother in love resides in OH. We ordered flowers the morning of her birthday and they were delivered a few hours later. The bouquet was beautifully arranged. Thank you for helping to make her day as special as she is.
Date: Mar 05, 2021
Name: Ryan L

State/Province:OH

The presentation was awesome, and the flowers were beautiful. You definitely get what you pay for.
Date: Feb 22, 2021
Name: DAwn C

State/Province:OH

John did a great job making this beautiful bouquet! Thanks again!
Date: Feb 21, 2021
Name: Laura H

State/Province:OH

Great customer service. Beautiful arrangements
Date: Dec 28, 2020
Name: Dominique H

State/Province:OH

Delivered on time. Beautiful focal points during the funeral service. I appreciate the service from Cloud Florist.
Date: Dec 27, 2020
Name: Linda Martinez D

State/Province:OH

I received the floral arrangement as a birthday gift. I was extremely surprised and pleased with the beautiful bouquet. They looked and smelled like summer had stepped into my kitchen. I highly recommend Cloud Florist.
Date: Dec 26, 2020
Name: Brittany P

State/Province:OH

My mom loves the flowers and they lasted quite a while! Thank you for making her birthday special!
Date: Nov 30, 2020
Name: Andrea C

State/Province:OH

Great service! Love my grandfather's flowers for the funeral today.
Date: Nov 27, 2020
Name: Audrey F

State/Province:CA

Great service. The flowers that were received were beautiful. Just like the picture. I ordered them the day before in my time zone and they were on time the next day as I requested. Very pleased. Thank you